Customer Support & Supplier Coordinator (Work in Turkey)
- Locations
- 渋谷区 - Tokyo
- Salary
- ¥4,000,000 (Annual)
- Recruitment industry
- Customer Support
- Employment status
- Full time employee
Published date: 28/07/2025
Job description
Support Japanese travelers with Turkish Air & Travel, right in the heart of Turkey!
This role combines customer care and supplier coordination to ensure travelers enjoy a safe and comfortable journey.
Key Responsibilities
- Respond to traveler inquiries (in Japanese) before and during their trip
- Provide on-site emergency support during travel
- Arrange local services: transportation, guides, hotels, restaurants
- Negotiate with local suppliers and confirm logistics
- Collaborate with the Japan-based office to share local updates
Skills & Experience Gained
- Hands-on experience in the Turkish tourism industry
- International communication skills using English
- Negotiation and customer service capabilities
- Adaptability and execution in a global environment
Job Highlights
- Local work experience in Turkey – immerse in real tourism operations
- Meaningful role supporting Japanese travelers abroad
- Salary raise and bonus available, full weekends off, and maternity leave policies included
Requirement
Required Qualifications
- Business-level English (Turkish not required)
- Basic PC skills (Word, Excel)
Preferred
- Experience in tour operation or inbound travel at a travel agency
- Supplier coordination or negotiation experience
Ideal Candidate
- Interested in tourism careers in Turkey or abroad
- Ready to take on supplier coordination and customer-facing roles
- Seeking career growth through language skills
Benefits
- Full social insurance
- Performance-based raises and bonuses
- No smoking allowed on company premises
Work time
9:00〜18:00
Location
渋谷区 - Tokyo
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