Inbound Travel Assistant
- Locations
- 千代田区 - Tokyo
- Salary
- ¥1,200 (Monthly)
- Recruitment industry
- Ticket booking and Reservation confirmation, Customer service counter, Tourist Office Staff
- Employment status
- Temporary employee
Published date: 26/09/2025
Job description
Job Description
- Email handling: check and reply
- Booking arrangements: private cars, buses, hotels, guides, tickets (purchase at stations if needed)
- Emergency support: about once a week (more during busy seasons)
- Team meetings: about once a month
- After getting used to the job: assist in sales tasks such as preparing quotations
Examples of emergency situations
- Last-minute tour time change or cancellation
- Lost Shinkansen ticket → support repurchase
- Mismatch between itinerary and booking details (e.g., hotel rooms)
- Unable to meet guide or driver
Skills You Will Gain
- Hands-on experience in inbound travel support
- Intermediate English + native-level Japanese communication skills
- Basic PC operation skills (Excel / Word)
- Flexibility and ability to handle urgent situations
Requirement
Must-have
- Japanese: native level
- English: intermediate level (handling foreign guests)
- For foreign nationals: valid work visa required
- 2-week training period at the office
Preferred
- Able to bring personal laptop
- Basic Office skills
Benefits
- Remote work system available
- Actual transportation expenses reimbursed
- Staff: 60 people / average age: 40 / friendly atmosphere
- 2-week training: on-site attendance required
Work time
- Flexible shifts: around 5 hours between 9:00–18:00
Location
千代田区 - Tokyo
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